When accessing https://www.betterbee.com/ the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information collected on the Website and in email, text, or other electronic messages between you and the Website.
Information You Provide To Us. The Website provides various places for users to provide information. We collect information when a user fills out forms (ex. help tickets), signs up for a newsletter, or creates an account. The Company uses information you provide to deliver the requested product and/or service, and to provide you with offers, promotions, and information.
Information We Collect Through Automatic Data Collection Technology. As you navigate through the Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through the Website, and any communications between your computer and the Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical data and will not include personal information. The Company uses this data to improve the Website and service offerings.
We collect your information in order to process orders, answer inquiries, and curate content to better meet the interests and needs of the general audience.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and responses. This information is strictly confidential, and used only in relation to fulfilling orders, processing returns, and answering inquiries. Your email address and information will not be disclosed to any third parties except if required by subpoena or other legal action to grant access to an individual in the process of an investigation.
In compliance with the CAN-SPAM Act, all emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.
Our emails provide users the opportunity to opt-out of receiving communications from us by reading the unsubscribe instructions located at the bottom of any email they receive from us at any time.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the email.
The Website provides users the opportunity to visit and interact with our social media profiles through various social media sites including, but not limited to, Twitter, Facebook, and Instagram. Your interactions with such sites, and any information you provide in connection with these interactions are publicly viewable outside of the Website domain. Each social media site has its own privacy policies which may be more or less protective than this policy. If you do not wish for this information to be disclosed, then you should not use these sites. The Company is not responsible for information you choose to post in this forum.
When you click on links they may direct you away from the Website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk.
Credit card information is handled securely by our payment processors, Paya, Inc. and PayPal Holdings, Inc.
The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Effective as of Date 1/12/2021