By law, we are required to collect New York State sales tax, where applicable. Sales tax exemptions (within 5 years of present date) will be allowed if we have a valid and signed certificate on file.
If you do have a sales tax exemption on file with us and you create a new profile on our website, your exemption will not carry over to your new profile. Please contact a customer service representative at 1-800-632-3379 to create or reset your password, if necessary.
We cannot reverse the sales tax charges once applied if you provide us with an exemption certificate after we ship the order upon your request. Betterbee, Inc. will be happy to hold your order for shipment until you provide us with the necessary and complete forms.