We attempt to ship all orders on the first or second day after they are received depending on the season. If an item is on back-order, customers will be notified as soon as possible (through email for web orders, by phone or e-mail for mail orders). As soon as back-ordered items come into stock, they will receive first priority handling. Customers may choose to ship in stock items ahead of back-ordered items, however, additional freight charges for back-ordered items are the customer's responsibility.